At Step Resourcing Ltd, we take your data protection seriously. The purpose of this Privacy Notice is to explain how we use any personal information we collect about you when you use this website. We recognise that your privacy is important and take our responsibility for safeguarding your personal information very seriously. We are also committed to being transparent about how we collect and use your data and to meeting our data protection obligations.

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Step Resourcing Ltd is registered in England, with registered number 14342276. Step Resourcing Ltd registered office is at 6-8 Revenge Road, Chatham, ME5 8UD.

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It is important that you read and understand this Privacy Notice so that you are aware of how and why we are using your personal information when you use this website.

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We may update this Privacy Notice from time to time, so please ensure you regularly check back to review it.

 

What information do we collect about you?

When you visit our website we collect information about you that you provide to us when you:

• submit an enquiry via one of our web forms or by sending us an email

• ask for work

• subscribe to our monthly newsletter

• submit your details as a candidate
   

You may also provide personal information to us in other ways, such as over the phone, or by engaging with Step Resourcing Ltd via social media.

The information provided by you may include your name, address, email address and phone number. All of this information is provided directly by you. If you decide not to provide relevant information, this may hinder our ability to respond to your visit to our website efficiently and may mean that we will not be able to take any further action to support your enquiry.

 

We also collect information about your use of our site such as your IP address and other electronic identifiers through the use of cookies (see further below).

 

How will we use the personal information we collect?

The information provided by you will be processed by us for legitimate business and/or contractual reasons:

• Respond to your enquiry or provide the services/goods that you have requested

• Send you information that you request from us relating to our products and services

• Enable your registration to our monthly newsletter

• Act as the basis for any work we provide

• Carry out our obligations arising from any contracts entered into between you and us

• Provide our ongoing service to you

• From time to time to provide you with information about new and existing Step Resourcing Ltd products and services. Should you wish that we do not use your personal information for these purposes, please notify us at sam@stepresourcing.co.uk
   

We may also use your site usage information to improve our website, understand how you use our site, and provide more relevant content to you.

 

For the purposes of improving our website content and providing more relevant information to you we may use third-party companies to process this information on our behalf.  If/when we do share your personal information for these purposes, the data remains our property at all times – these “data processors” act only under our instructions and are not permitted to use your information for their purposes. We check carefully that our third-party suppliers are as compliant with data protection laws and regulations as we are. When we outsource the processing of your information to third parties or provide your information to third-party service providers, we oblige those third parties to protect your information with appropriate security measures and prohibit them from using your information for their own purposes or from disclosing your information to others.

 

We do not otherwise share the personal information you provide to us with third parties and never sell your personal information to any third parties, so you will not receive offers or communications from other companies or organisations as a result of giving your details to us. 

 

The Company will not transfer your personal information to countries outside the European Economic Area. There are adequate regulations in respect of countries within the EEA, which means that there is an adequate level of protection for your personal data in these countries.

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We will store your personal information only as long as is required to process your enquiry or provide the services that you have requested.

Step Resourcing Ltd does not base any decisions about the personal information you have provided solely on automated decision-making

 

How we keep your personal information safe

We are committed to keeping your personal information secure. We will take reasonable precautions to protect your personal information from loss, misuse, or alteration:

• All information you provide to us is stored on secure servers

 

• We use strict procedures and have implemented security features on our site to try to prevent unauthorised access

 

• Where we use data processors and service providers who have access to your personal information, to process your information on our behalf, are obliged to respect the confidentiality of your personal information.
   

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

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For further information please see our cookies policy.

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You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Other websites

Our website and emails may contain links to third-party websites and services such as Instagram, Facebook and LinkedIn. It is important to remember that when you follow a link to any of these websites or leave our website to use the services of a third-party website, this Privacy Notice will not apply.

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When you browse or interact with any other website or third-party service provider, you must check that website or service provider’s privacy notice and procedures for handling your personal information before you submit any personal information to these websites.

 

Your rights

If you have any questions about this Privacy Notice or how we handle your personal information, please contact us by email: sam@stepresourcing.co.uk

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Under certain circumstances, by law, you have the right to:

• Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

• Request correction of incomplete or inaccurate personal information we hold about you.

• Request the erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

• Object to processing of your personal information where we are processing it for our legitimate interests (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example, if you want us to establish its accuracy or the reason for processing it.

• Request the transfer of your personal information to another party where processing is carried out by automated means.
   

To find out more about your rights, to exercise any of your rights, or if you have any questions or concerns about data protection at Step Resourcing Ltd, email sam@stepresourcing.co.uk

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If you have any concerns or comments about how we use information, we would like to hear from you. Alternatively, you may contact the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues for guidance and advice, or to lodge a complaint. The ICO may be contacted at:

 

Online:            https://ico.org.uk/

Post:                Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone:      0303 123 1113 (local rate) or 01625 545745 (national rate)

 

Changes to our Privacy Notice

We keep our privacy notice under regular review and we will place any updates on this web page.

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This Privacy Notice is dated 1 November 2024.